Getting your property connected to the Gigaclear Ultrafast Broadband is quick & easy with Boxcom, our guide below takes you through the process step by step:
Schedule your install - we will contact your via telephone & email, you can also contact us three ways by calling our team on: 03302 000 003, emailing our team: firstname.lastname@example.org.
Find out how we install your fibre service - our installation guide is listed below, also includes FAQs.
Find out more - we offer a range of products to ensure you get the most from your fibre broadband, see below for details
Get a guide cost - below are listed details and examples of our service with costings explained
Make a payment - our Customer Service Engineers can arrange to take payment on completion of the installation, we accept card, internet & cheque payments.
See our terms & conditions - our terms and conditions are listed at the end of this page
All installations have a 12 month warranty, in the event of a fault or issue please report it to us via the contact options, (some terms and conditions do apply).
Yes, we do charge £ 55.00 for this service.
In most cases the answer is yes, this is specialist job which does require some specific technical knowledge relating to how the existing telephone cabling and extension sockets are connected, we charge £ 45.00 per hour for this service.
Boxcom is an SSAIB Approved Security Contractor, we are able to advise on intruder alarm remote connections and if necessary work with your local Security company to ensure the installation is successful.
Boxcom has been working hard to resolve this issue, currently moving the phone connection from your landline to Vonage is not supported, however SKY now offer a far better option. The Ethernet LAN connection on the rear of the Sky+ box allows a wide range of on-demand, box office and catch up services. The Gigaclear fibre broadband service is ideal for this as downloads are now so much faster. Boxcom can perform this work for you if required.
Boxcom offers a standard install charge of £ 95.00 (including VAT), for larger installations we provide a menu of additional charges
What’s included in a standard install:
Customer A has a connection box outside their property, the cable run into the property is 35 metres of buried cable, and 5 metres across a paved areas, the router is located within 3 metres of the external wall entry hole:
Therefore the cost works out at: £164.50 including tax.
Customer B has a connection box outside their property, the cable run into the property is 80 metres of buried cable, and 3 metres across a paved areas, the router is located within 3 metres of the external wall entry hole:
Therefore the cost works out at: £257.50 including tax.
Customer C has a connection box outside their property, the cable run into the property is 15 metres of buried cable, and 3 metres across a paved areas, the router is located within 3 metres of the external wall entry hole, the buried cable is install to a shallow depth due to tree routes and the route crosses a drive, therefore the Customer is offered 20mm flexible ducting:
Therefore the cost works out at: £132.50 including tax.